At INSTAKART, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and business information when you use our website (www.instakart.com) or our logistics services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from our customers and website visitors:
- Personal Information: Name, phone number, email address, and billing details.
- Business Information: Company name, shipment details, pickup and delivery addresses.
- Technical Information: IP address, browser type, device information, and cookies to enhance user experience.
We only collect information necessary to process your requests and provide efficient logistics services.
2. How We Use Your Information
The information collected is used to:
- Process and manage your logistics orders or shipment requests.
- Communicate with you regarding service updates or support queries.
- Improve our website, customer experience, and operational efficiency.
- Send service-related notifications, invoices, or promotional messages (if you’ve opted in).
We do not sell, trade, or rent users’ personal information to others.
3. Data Protection & Security
We implement appropriate data collection, storage, and security measures to protect your personal information against unauthorized access, alteration, or disclosure. All sensitive data transmitted through our website is encrypted and securely processed.
4. Cookies
Our website may use cookies to enhance user experience and analyze traffic. You can choose to disable cookies in your browser settings, but doing so may affect certain website functions.
5. Sharing of Information
We may share limited information with trusted partners or service providers who assist in operations such as shipment tracking, payment processing, or customer communication. These partners are bound by confidentiality and data protection agreements.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of inaccurate information.
- Withdraw consent for marketing communications at any time.
To exercise these rights, you can contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage users to review the privacy policy of any linked site they visit.
8. Policy Updates
INSTAKART may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📞 Phone: +91 7330670831
📧 Email: info@instakartcourier.com
🌐 Website: www.instakartcourier.com